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Leica Customer Care Packages (CCP)
When you purchase a Leica Customer Care Package from Kuker-Ranken you get maximum value for your investment! Receive professional support and service while you work, limiting or stopping any down time.
Customer Support | SW & HW Maintenance | Extended Warranty
Mountlake Terrace:425-771-7776
Tacoma:253-922-6087
Portland:503-641-3388
Salt Lake City:801-878-9763
Las Vegas:702-586-1152
Customer Care Packages (CCP)
Customer Care Packages (CCP)
The wide range of Leica Geosystems' support and professional services has been organised into a series of Customer Care Packages (CCP's). CCP's make it easier than ever for customers to choose the support and services that best suit their requirements.Leica Geosystems Customer Care Packages (CCP) ensure you achieve maximum value from your investment. When you buy a CCP from Leica Geosystems, you immediately start to benefit from instant access to our global network of professional support and service teams while you work.
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When you choose a CCP you profit from:
- Maintenance and warranty plans that ensure top equipment availability
- Trouble free usage and minimal downtime
- Preferred hotline access at no additional cost
- Keeps your personnel productive by enabling them to obtain professional advice when needed
As a Leica Geosystems CCP customer, you will enjoy the security of our global components, combined with the convenience of local benefits.
These packages are operated by a global network of professional support engineers and service technicians, and are available for total stations, GNSS products, digital levels and controllers, as well as HDS products and software.
Customer Care Package offering
With a range of five different CCPs, you will be sure to obtain the package that best suits your particular requirements and budget. From Basic to Gold, Leica Geosystems has the right CCP for your business.
CCPs are available for different durations and coverage levels. For example:
- Bronze CCPs are offered for selected products and markets.
- Gold CCPs for total stations contain additional extended maintenance at recommended intervals.
- Gold CCPs for HDS include an additional backup scanner.
