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800-454-1310
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Mountlake Terrace:425-771-7776

Tacoma:253-922-6087

Portland:503-641-3388

Salt Lake City:801-878-9763

Las Vegas:702-586-1152



NOTICE:
To our Valued KR Customers.  For the health and safety of our employees and other customers, we ask that if you have been exposed to, or are exhibiting symptoms of COVID-19, to please remain in your vehicle and call our office number where we will happily assist you over the phone.  Additionally, feel free to use our KR Quick App to place will-call orders as well. Thank you for your understanding.

Frequently asked questions




  1. How can I get Technical Support quickly?


Call 425-412-7100.  A member of our support team will usually return your call within the hour Mon-Friday 7:00 – 5:00pm PST.

  1. How do I subscribe to the KR Newsletter?


Sign up now.  Click here  It’s fast, it’s free and it’s informative.

  1. Will my email address be given to anyone else?


Never!  We only use it to contact you with our monthly newsletter and occasional promotions and events.  You can always unsubscribe at any time.

  1. Can I order products online?


Yes, 24/7/365.  You can order anonymously as a guest, or create an account and keep track of your order history.

  1. Is my online order/purchase secure?


KR is proud to offer Secure Sockets Layer (SSL) to encrypt your credit card information.  We operate on the Yahoo Live Store Application which utilizes a 256-bit secure encryption during checkout.  Verify your security by looking in the lower right hand corner of our website while browsing.

  1. What else about my online purchase do I need to know.


Along with the SSL encryption, KR will monitor all orders and at our discretion cancel an order if additional qualifying requirements are not met.  Such as bill to, ship to mismatch on orders over $150, CVV code errors and others.

  1. Will you charge tax on my order?


Yes, in Washington State and California

  1. Does KR service equipment?


Yes, we service most standard Surveying and Construction equipment. Call ahead at 425-771-7776 to verify.

  1. Does KR offer a delivery service?


Yes, we offer free delivery in our normal delivery areas for all 5 locations. Call ahead at 425-771-7776 to verify.

  1. What are my payment options?


You can pay with Cash, Major Credit Cards or you can set up a Net30 Account.  Call and ask for our easy credit application.

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I don't have Rob's email, but I wanted to thank him for the return phone call last night. I was in a real pinch at a crime scene last night and he called which helped us ... read more

- - Robert J Wilson - San Juan Surveying

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Covid-19 Update

Due to the Covid-19 Virus and our Governors recent order, the following changes have been made.
  Effective Thursday March 26, 2020 our Washington State offices will be closed to the public.  That includes our Mountlake Terrace and the Fife locations.

Our outside sales staff will be working from home and can still address your needs as normal.  They can be contacted by emailing us at kr@krinc.net.

For all your technical support needs please email us at LeicaSupport@krinc.net

Our locations in Portland, Salt Lake City, Las Vegas and St. George are open for business as usual.

Thank you for your business and your understanding.