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Frequently asked questions

  1. How can I get Technical Support quickly?

Call 425-412-7100.  A member of our support team will usually return your call within the hour Mon-Friday 7:00 – 5:00pm PST.

  1. How do I subscribe to the KR Newsletter?

Sign up now.  Click here  It’s fast, it’s free and it’s informative.

  1. Will my email address be given to anyone else?

Never!  We only use it to contact you with our monthly newsletter and occasional promotions and events.  You can always unsubscribe at any time.

  1. Can I order products online?

Yes, 24/7/365.  You can order anonymously as a guest, or create an account and keep track of your order history.

  1. Is my online order/purchase secure?

KR is proud to offer Secure Sockets Layer (SSL) to encrypt your credit card information.  We operate on the Yahoo Live Store Application which utilizes a 256-bit secure encryption during checkout.  Verify your security by looking in the lower right hand corner of our website while browsing.

  1. What else about my online purchase do I need to know.

Along with the SSL encryption, KR will monitor all orders and at our discretion cancel an order if additional qualifying requirements are not met.  Such as bill to, ship to mismatch on orders over $150, CVV code errors and others.

  1. Will you charge tax on my order?

Yes, in Washington State, Utah, Nevada and California

  1. Does KR service equipment?

Yes, we service most standard Surveying and Construction equipment. Call ahead at 425-771-7776 to verify.

  1. Does KR offer a delivery service?

Yes, we offer free delivery in our normal delivery areas for all 5 locations. Call ahead at 425-771-7776 to verify.

  1. What are my payment options?

You can pay with Cash, Major Credit Cards or you can set up a Net30 Account.  Call and ask for our easy credit application.

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Hi Rob, Thanks for the info! We've really enjoyed the lunch and learns and will be saving many of them to integrate into our new employee and student training materials. Those ... read more

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PRECISION TAKES FLIGHT with the Kuker-Ranken Drone Roadshow!

Coming to a city near you!

Kuker-Ranken is proud to share the PRECISION TAKES FLIGHT Drone Roadshow where we will have the opportunity to showcase our partners and their solutions for drone workflows, including a free seminar and field demo.
Attendees will have opportunity to fly various aircraft, observe various outputs from LiDAR and Photogrammetry software, gain an understanding of the accuracy and precision airborne technology provides. Faster, Better, Cheaper, Safer: Pick Four.

Free to Attend. Register Now

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